86% of consumers read reviews for local businesses. Do you? Maintaining an excellent online reputation is critical for your practice’s success. We all solicit opinions from other individual’s experiences before we make a purchase. This is especially true for prospective patients. Reviews help promote trust, increase patient retention and are more likely to convert prospective clients.
92% of patients use online reviews to guide their choices in a physician. A robust reputation management strategy is key towards achieving higher SEO rankings, attracting new patients and fostering trust in the search and discovery phase. Doctors with 5-star ratings receive 25% more clicks and rank higher in Google searches than their 3 and 4 star counterparts. Boost your online presence. Avoid negative reviews and perfect your patient experience with valuable feedback used to keep patients happy.
70% of consumers will leave a review for a business when asked. The problem is, most doctors aren’t asking at the right times or in the right way. With our easy to use, automated reputation management systems, this process becomes significantly easier. Quickly remind and capture happy patients to leave a review of their experience. Increase your quantity of positive ratings and maintain your reputation, without the hassle or frustration. Our software also allows you to intercept negative reviews before they make it onto your listings.
72% of unhappy patients who post negative feedback on Google do so as a result of a non-primary factor, such as a billing or supporting staff member experience. Only 28% of negative reviews are actually related to the physician and patient experience. By being proactive about your interactions with patients, you can keep your reviews under your control.
Your patient knows that their feedback is valued.
It provides direct insight from your patient.
Outlines areas of improvement for your practice.
Automate your review process and build more online credibility. Acquiring online reviews with MMW’s Reputation Builder is simple, fast, and easy. Our automated platform helps you engage and listen to your customers. Gain valuable customer feedback from an all-in-one solution designed to take the pain out of gathering reviews.
All of our monthly clients get access to our Medical Marketing Whiz Reputation Builder software.
Your online reputation is crucial to the success of your business. Not only do reviews reassure prospective clients that you run a credible, trustworthy practice, it is also an opportunity to get patient feedback. This allows you to take a customer's comments and use them to improve your functions and get more 5-Star reviews.
Earn Patient Feedback
Automate Your Review Process
Prevent Negative Reviews
Manage Your Online Listings
Increase Your Star Ratings
Increase Social Media Trust
Providing direct access to other patient’s reviews on additional platforms will give your practice more credibility. The Medical Marketing Whiz software links Google reviews to all your practice’s email newsletters, website and social media channels.
The easier your practice is to find, the more trust and engagement your practice will see. Positive reviews = more stars = more clicks. Rank higher in Google Search and achieve a stellar online reputation. Medical Marketing Whiz ensures your practice’s Google listings and reviews are up-to-date and accurate so new patients can easily find you.
An unhappy patient is more likely to leave a review. Fix negative reviews before they go live and prevent negative comments from making it onto your website.
Gain more positive reviews by reminding satisfied patients to leave positive feedback shortly after their visit.
Reach out directly to customers in real-time. Recover a bad situation to retain business and prevent poor reviews.
Get immediate feedback from your patient’s overall experience.
Gather and utilize customer feedback to improve processes within your practice.
“Medical Marketing Whiz is a huge help while offering top class service! Very honest and willing to go out of her way to help increase over all revenue for the practice !! They are always available to answer questions.”
“Thorough and dedicated, consummate professionals all the way!”
“Medical Marketing Whiz brings NEW and FRESH ideas to the table. They are consummate professionals yet easy going. Can be easily reached and respond quickly to questions and concerns. I give them the highest recommendations.”
“Medical Marketing Whiz is simply the best. Not only do they make marketing my practice much easier, but they also have taught me how to grow my brand. While they have been working with me, my organic Instagram followers have increased by 50%. They make it easy for us to stay on top of marketing. I would highly recommend them!”
“Wonderful working with this company. Energetic and very professional. They have been the breath of fresh air that my company needed!!! I recommend this company HIGHLY!!!”
Your practice’s online reputation is vital for digital success. We help you take control of all your practice’s online reviews, but most importantly Google. Medical Marketing Whiz takes time researching your reviews, claiming your online listings and puts together a proactive approach for soliciting a steady stream of 5-Star reviews.